Knowledge translation services for complex, sensitive subjects

Services for healthcare, mental health, education, and advocacy organizations

Most of the organizations we work with already have the research, the clinical guidance, or the program. The hard part is getting it to land with people who are tired, worried, or hearing it for the first time.

Our knowledge translation services close that gap, with one senior team carrying your project from the first conversation to the finished piece.

Where to start

You don’t need to know which service you need. Start with the problem in front of you.

If this sounds familiarStart here
You’re not sure what to say, who needs to hear it, or what format will workStrategy
Your organization looks less credible than its workBrand
Your materials are accurate, but people skim them or misread themCommunication design
A complex idea needs to reach a wide audience quicklyVideo and motion
Your impact is real, but funders and the public aren’t feeling itStory
People finish the training and forget it by FridayLearning design

Strategy

Communication strategy and stakeholder alignment

When a resource misses, the format usually takes the blame. More often, the message tried to serve too many audiences, or the people who needed to agree never did. Strategy settles those decisions before you spend on production. Not every project needs a long front end, and we’ll tell you if yours doesn’t.

  • Communication strategy: audiences, message hierarchy, and format recommendations
  • Stakeholder alignment through discovery interviews and workshops
  • Knowledge translation planning, so research and evidence reach the people who need them
  • Campaign and content planning
  • Change and adoption planning for new programs or policies

Brand

Brand strategy, visual identity, and brand guidelines

People decide whether to trust you before they read a word. Mission-driven organizations often look weaker than they are, and that gap costs credibility with funders, partners, and the public. We help you get clear on what you stand for, then build an identity that holds together across every team, site, and program.

  • Brand strategy: positioning, voice, and key messages
  • Visual identity: logo, colour, and typography
  • Brand guidelines and asset systems
  • Sub-brands and program identities
  • Art direction

Communication design

Patient education materials, public education resources, and reports

Dense material slips past people when it’s shaped wrong. We turn clinical guidance, research, and policy into plain-language communication people can follow on the first read, without losing the accuracy that makes it matter.

  • Patient education materials
  • Public education resources and awareness campaigns
  • Reports, impact reports, and publications
  • Evidence summaries and knowledge translation materials
  • Data visualization and infographics
  • Newsletters and magazines

Example: Copeman Healthcare, where we turned a plain newsletter into a health magazine people read cover to cover.

Video and motion

Explainer videos and motion graphics

Some ideas are easier to watch than to read. Motion breaks a complicated idea into clear steps and carries it further than a document can. We make every piece to fit your brand, your budget, and the timeline you’re actually working with.

  • Explainer videos
  • Motion graphics and animation
  • Short storytelling films
  • Video for training and e-learning
  • Data stories that make numbers meaningful

Example: CIHI, where we used video to help communicate complex health system data to decision-makers and the public.

Learning design

Training materials, toolkits, and e-learning

Information alone rarely changes what people do. We design learning around what people need to do differently afterward, so it still holds weeks after the session ends. Instructional design and strong visual design rarely sit in the same studio. Here, they do, and that’s what makes learning both clear and worth finishing.

  • Training program design, including objectives, sequencing, and facilitator guides
  • E-learning modules
  • Toolkits and practical resources
  • Workplace mental health training materials
  • Workbooks and course materials
  • Case-based learning

Example: The Recovery on Campus toolkit for the University of Calgary, built around how students actually look for support. We’ve also created learning materials for Mental Health First Aid Canada, The Inquiring Mind Youth, and the University of British Columbia.

Expertly crafted communication, from concept to delivery

At Aurora, every project starts with a clear strategy and finishes with a seamless delivery. Our work ensures transition between stages is not just smooth but transforms ideas into actionable results.

Whether delivering engaging visuals, strategic learning tools, or well-framed reports, we align every step with what your audience needs to understand, trust, and respond to.

Let’s talk about your project

If you’re carrying something complex or sensitive and want it to land, tell us a little about it. We’ll ask a few questions, share what we see, and leave you to decide whether it makes sense to keep talking.